Trail-Safe is not an emergency service
The SOS button on your watch shares your last known position with the contacts you have registered. On Apple devices it can also place a normal phone call — to the emergency contact you chose, or the local emergency number (in the EU, 112) — after you confirm it on the device. On Wear OS it shares your position with your contact. Neither is a substitute for calling the police, mountain rescue, ambulance services, the coast guard or any other emergency authority yourself: call your local emergency number first if you are able. Fall detection is not available on Apple Watch in this version — Guardian fall and faintness detection is a Wear OS feature.
1. No warranty of fitness for safety-critical use
Trail-Safe is provided “as is”, without any warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. You use Trail-Safe at your own risk.
2. Not a substitute for proper preparation
Trail-Safe is one safety tool among many. It does not replace:
- A printed map, compass and the knowledge to use them.
- A personal locator beacon (PLB) or satellite messenger when you’re out of cell range.
- Telling a trusted person your route and expected return time.
- Appropriate clothing, water, food, and emergency shelter for the conditions.
- Common sense about weather, terrain, your own fitness, and your group’s skill level.
3. GPS limitations
Position fixes shown in Trail-Safe come from your watch’s GPS chip. GPS accuracy can drift to tens of metres — sometimes more — under tree canopy, in narrow valleys, near cliffs, in caves, or with a weak sky view. A “live” position can be several minutes old. Do not navigate by Trail-Safe alone.
4. Connectivity is not guaranteed
Trail-Safe can only relay your position when the watch has a working internet connection — either directly over Wi-Fi / LTE on standalone watches, or via a paired phone. In dead zones the watch will queue fixes locally and send them when it reconnects. If the battery is exhausted, the device is destroyed, or it never finds a signal again, the queue is lost.
5. Heart-rate readings are estimates
Wrist-based optical heart-rate sensors are not medical devices. The BPM values shown are estimates that can be wrong — sometimes dramatically — especially during sudden movement, cold, sweat or poor fit. They are not a substitute for medical monitoring.
6. Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Trail-Safe, 2552 BV, or any of its contributors be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of life, personal injury, property damage, loss of profits, or loss of data — arising out of or in connection with the use of, or inability to use, Trail-Safe.
If you live in a jurisdiction that does not allow the exclusion of implied warranties or the limitation of liability for certain damages, the limitations above apply to the maximum extent permitted by your local law, and nothing in this disclaimer affects your statutory consumer rights.
7. Third-party services
Trail-Safe relies on third-party services to function — including Google for sign-in (Wear OS and the web), Apple for Sign in with Apple, Apple Maps map tiles and push notifications on Apple devices, Mapbox for map tiles, and our infrastructure providers for hosting. We are not responsible for outages, errors or policy changes from those providers. Their respective terms apply.
8. Changes
We may update this disclaimer from time to time. The “last updated” date at the top will reflect any changes. Continued use of Trail-Safe after a change constitutes acceptance of the updated disclaimer.
9. Questions
Reach us at legal@paceguard.io.