Frequently asked.

Yes — a European one. Life360 follows the phone in your pocket; Trail-Safe runs on the watch, so kids and hikers don’t need a phone at all. It’s made by 2552 BV in the Netherlands, your data stays inside the EEA, and it is never sold. Compare Trail-Safe with Life360 · Lees het in het Nederlands

No. Trail-Safe is a watch-only app. GPS, network, SOS and recording all happen on your wrist. Your phone can stay in the car, at home, or nowhere at all.

No, LTE is optional. Any connected smartwatch works. Wi‑Fi at the trailhead, hut, refuge or campsite is enough — the watch queues fixes when offline and syncs them the moment it reconnects. LTE is nice if you want always-on connectivity, but it isn’t required.

Today: Wear OS 4 or newer — Pixel Watch, Galaxy Watch (4 and up), TicWatch, OnePlus Watch, Mobvoi and other modern Wear OS devices. Our Apple app ships under our consumer brand PaceGuard.

Any Apple Watch running watchOS 26 or newer. The watch app is standalone — it records and shares over the watch’s own Wi‑Fi or LTE connection, so your iPhone doesn’t have to be nearby. An iPhone app (iOS 26 or newer) is a second tracked device and carries the family dashboard.

No. The Apple Watch app runs on its own: recording, live location and SOS all work straight from the wrist. The iPhone app adds a second tracked device and the family dashboard — worth installing, never required.

On Wear OS it's live: open the Play Store on your Wear OS watch (or the Google Play listing), search for Trail-Safe, install, open and sign in with Google once — no phone app to pair, no companion setup. Full walkthrough on the how-to-use page. The Garmin app is still rolling out.

Yes — open the dashboard in any browser and sign in with the same Google account. You can see live presence, today’s route and replay any session you’ve recorded.

The watch keeps recording locally and queues fixes on-device. When it reconnects to Wi‑Fi or LTE, the queue syncs to the dashboard automatically — nothing is lost as long as the watch survives the trip.

Position comes from the watch’s own GPS chip. In open sky, expect a few metres; under tree canopy, in narrow valleys or near cliffs it can drift to tens of metres. Trail-Safe shouldn’t be your only navigation tool — see the disclaimer for the full picture.

Continuous GPS recording is the biggest single drain on any smartwatch — expect roughly 6–12 hours of recording on a modern Wear OS watch, depending on the model, the screen brightness and whether LTE is active. Wi‑Fi‑only use tends to extend that meaningfully.

BPM values come from your watch’s wrist sensor, which is a fitness sensor, not a medical device. Treat the numbers as estimates — useful for training, not for diagnosing anything.

More than a dot on a map. Every fix carries speed, heading, elevation and GPS accuracy, plus your watch’s battery level and whether it’s charging — and the connection state at that moment, so a replayed track shows exactly where your signal dropped and came back.

Yes — hands-free, straight from the wrist. Say the word to drop a waypoint on your route, send an “I’m safe” check-in to your family, or start turn-by-turn navigation — no tapping a tiny screen with cold or gloved hands. Waypoints are on the paid plans; push-to-talk voice chat with your family is on Android and iOS, on the Family and Family Plus plans.

Only people you explicitly invite to your family circle. There is no public profile, no “discover nearby” feed, no third-party sharing. You can remove anyone from your circle at any time and they immediately lose access.

Yes — with Trips. Heading out with a friend who isn’t on your plan? In the Invitations & Sharing tab on your dashboard, start a Trip and share the 6-digit code; they join and you’ll both see each other live and get each other’s SOS — and neither of you sees the other’s family.

You choose how long it lasts — 1, 2, 4, 8, 24 hours or up to 3 days — and it ends on its own when the time is up. The Free plan includes a 1-hour trip; paid plans get the full range.

Trigger SOS from the map view, a tile, a complication or your watch’s customisable side button — on every plan, including Free. Your last known position is pushed to your family circle and to opted-in Trail-Safe users near you, and your watch alerts the emergency contact stored on it. Trail-Safe does not call emergency services — always call your local emergency number first.

Yes, on Family Plus. Create an SDK key under Dashboard → Integrations → Developers and read your family’s positions, history, zones and activity from your own code, plus a live event stream. There is a Go SDK; Python and JavaScript call the same API directly. Read-only, one key per account. Details are on the integrations page.

Yes. Generate an API key on the integrations page, install the Trail-Safe integration from HACS and paste the key in. Your family’s pins show up as device_tracker entities on your Home Assistant map, ready to drive automations. Full setup steps are on the integrations page.

Yes. Live conditions and a short hourly and daily forecast for your position are free — temperature, feels-like, wind and gusts, rain, UV and sunset. On a paid plan you can also frame an area on the dashboard and download an offline forecast the watch renders off-grid, so you can see incoming weather with no signal.

Yes, on a paid plan. Frame the area you’re heading into on the dashboard (Offline maps tab) and the watch downloads those map tiles ahead of time — the map still draws with no cell or Wi‑Fi coverage out on the trail.

Yes. Upload a GPX, TCX, KML or GeoJSON route from AllTrails, Komoot or anywhere else on the dashboard (Routes tab) and send it straight to your watch to navigate, complete with distance, climb and descent. Paid plans only.

Trail-Safe is made by 2552 BV, a Dutch company. Your data stays inside the EEA, in a Postgres database we run ourselves. Backups stay in Europe. There are no third-party trackers, ad networks or analytics SDKs on the dashboard — one essential session cookie, and that’s it.

Yes. From the dashboard you can delete a single fix, a whole session, or your entire account — one click, no email ticket, no waiting. We don’t keep shadow copies.

In the iPhone app, open Settings → Delete account. That removes your account, location history and sessions everywhere — the same as deleting from the dashboard or writing to us. We don’t keep shadow copies.

No, never. The full picture is in the privacy policy.

Free €0 · Single €3.99 a month · Family €8.99 a month · Family Plus €11.99 a month. SOS is free on every plan. Family covers up to 4 people, Family Plus up to 8. Compare everything on plans & billing.

Yes. The Free plan lets you record, see your own tracks, view the Community SOS map — and trigger SOS, which is never behind a paywall. What the paid plans add is live family sharing, so your own circle sees an SOS wherever they are rather than only opted-in walkers nearby — see plans & billing.

Subscriptions are managed through Google Play, so you cancel the same way you cancel any other Play subscription — Play Store → your profile → Payments & subscriptions → Subscriptions. Your data stays put when the plan ends.